Online consultations via SystmConnect is a tool where you can ask the Practice questions and receive an online reply for both clinical and adminstrative matters. Online Consultations are for ROUTINE, NON-URGENT matters only. Anything urgent should be dealt with in the normal way by contacting us by telephone or visiting either of our sites. We may ask if you are able to submit a Systmconnect request for certain urgent presentations. The intention of this is to make your enquiry as quick and efficient as possible for you.
You can also use this tool to request admin functions such as sick notes for longer than 7 days, letters for insurance companies.
We will aim to deal with your request within 36 working hours to let you know when the Practice will respond, but please do remember that these are routine, non-urgent so if a GP feels a routine telephone or in-person consulation is necessary, this may be in a few weeks time, depending on availability.
You can access the service by using your existing SystmOnline or NHSApp accounts (after logging in, your personal details are already populated).
You can also access the service without a SystmOnline or NHSApp account by clicking the above SystmConnect icon but you will need to enter your personal details manually.
