Opening times

Telephone lines are answered by Bath Emergency Medical Services between 6pm and 6:30pm. 

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Other Useful Information

A pharmacy will always be open in Bath on Sundays and Bank Holidays between 11am to 12pm and 6pm to 7pm. 

Patients who are deaf, hard of hearing or speech impared can contact the NHS111 or NHSDirect service by using their Textphone, dialling 18001 111. 

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

We offer additional evening and weekend appointments, for patients needing routine, bookable in advance, GP or Nurse appointments outside of normal GP Surgery opening times. This service is run in conjunction with BaNES Enhanced Medical Services (BEMS), our local GP Federation. Appointments are available between the hours of 6.30pm and 9.00pm on weekdays, and 9.00am to 13.00pm on Saturdays.

This service is located in different Practices throughout B&NES and is for non-urgent appointments only. The service operates from sites in Bath, and Midsomer Norton and Radstock area. In Bath, the service runs from Bathampton Surgery, Combe Down Branch Surgery, Newbridge Surgery and St Michael’s Surgery. In the Midsomer Norton and Radstock area, the service runs at Elm Hayes Surgery and Hope House Surgery.

Appointments are booked by via the reception team, who can book appointments directly into the Enhanced Access service. When booking an appointment, we will ask if you consent for us to share your medical records with this service. Without this consent, the BEMS GPs and Nurses will have no access to your medical records.

For more information you can visit the BEMS Enhanced Access website here: https://www.bems.uk.com/aboutenhancedaccess

Approximately one afternoon bi-monthly, the practice's telephones are closed. This is due to staff training. Generally, the surgery will remain open for visiting patients on these afternoons but our telephone service will be closed with a message advising to call NHS111.

During these closures, in case of an emergency, please call 999. If your enquiry is not urgent, but can't wait until the following morning, please call NHS111 by dialling 111 on your telephone.